Privacy Policy
Last updated:
Data We Collect
We collect information you provide such as account details and messages, as well as minimal analytics data to improve our services.
Information you provide
- Contact details (e.g., email address) when you request support or sign up.
- Course-related submissions you choose to share (e.g., practice answers, notes).
- Communications with us (messages and attachments) for support and feedback.
Information collected automatically
- Device and browser attributes (approximate) needed for security and troubleshooting.
- Usage metrics (pages visited, clicks, and timestamps) to understand performance.
- Cookie and local storage preferences (e.g., cookie consent and theme selection).
How We Use Data
We use data to deliver courses, personalize content, provide support, and measure product performance.
Core service delivery
- Provide access to course content and features you request.
- Maintain authentication and account preferences.
- Respond to support tickets and customer service inquiries.
Product quality & security
- Detect abuse, prevent fraud, and protect accounts.
- Debug errors and improve reliability.
- Measure engagement trends to enhance learning experience.
Cookies
We use essential cookies for authentication and analytics. You may control cookies via your browser settings.
Cookie categories
- Essential: necessary for site operation and security.
- Preferences: remember your settings such as theme.
- Analytics: help us understand aggregate usage patterns to improve the product.
Managing cookies
You can manage cookies in your browser, and you can also withdraw consent where applicable. If you disable certain cookies, some features may not work as intended.
Data Retention
We retain data for as long as needed to provide services or as required by applicable law, then delete or anonymize it.
Retention principles
- Keep data only as long as it is necessary for the stated purpose.
- Securely delete, anonymize, or de-identify data when no longer needed.
- Retain limited records to comply with legal obligations and resolve disputes.
Your Choices
You can request access, correction, or deletion of your personal data by contacting [email protected].
Controls and requests
- Access: request a copy of personal data we hold about you.
- Correction: ask us to correct inaccurate or incomplete information.
- Deletion: request deletion where applicable (some records may be retained as required by law).
- Consent: adjust cookie preferences and certain marketing preferences.
Changes
We may update this policy. Material changes will be communicated via the site or email.
How updates are communicated
- We will update the “Last updated” date on this page.
- If changes are material, we may provide additional notice (e.g., in-product banner or email).
Questions about privacy?
We respond to privacy requests within a reasonable timeframe.