Frequently Asked Questions

Search instantly, then save the best answers into a personal “Prep Plan Notepad” for quick copy.

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How do I access courses after purchase? Access
You will receive immediate dashboard access with your account. Courses are self‑paced unless specified otherwise.
Do you offer refunds? Payments
Yes. If a course clearly does not match its description and you have not completed significant portions, contact support within 7 days.
Are there live sessions? Format
Most courses are self‑paced. Cohort sessions are marked as such in the catalog.
Can I get a certificate? Credentials
Yes, a completion certificate is available for select tracks after passing checkpoint quizzes.
Do you support teams? Teams
We offer team seats and progress insights. Contact us for details.

Need a human?

We’ll help you decide a track and plan your prep. Phone: +1 (415) 673-0294

Prep Plan Notepad

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Saved locally in your browser (localStorage key ic_notes).
Unique twist
Add answers as you search, then export a mini prep plan you can paste into your calendar, notes app, or interview tracker.
Shareable Export
A compact version for pasting into emails or docs.
Include
Export reflects what is currently in your notepad.
Preview
Contact support
We typically respond within 1 business day.
Optional: include your Prep Plan Notepad in the message.
Phone support: +1 (415) 673-0294
Plan in 5 minutes
Turn your notes into a small, timed checklist.
5-minute timer
05:00
Use this to force a “good enough” draft and stop overthinking.
Checklist draft (editable)